{"xsrfToken":"d67b26cf6e6ba6baafadb6454a75a461f4fa6c02_lout","branding":{"id":"11","key":"stp","name":"Simple Team Pages","portalBaseUrl":"/servicedesk/customer/portal/11","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/11/20","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1490cc","headerLinkHoverBGColor":"#1490cc","headerBadgeColor":"#1490cc"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Top Shelf Solutions Help Center","sharedPortalName":"TSS Support Center","userInitialAnnouncementHeader":"Support Hours","userInitialAnnouncementMessageWiki":"<p>Support hours Monday - Friday from 10AM-6PM US Eastern time. We observe US national holidays.</p>","translations":{"en-US":{"helpCenterTitle":"Top Shelf Solutions Help Center","sharedPortalName":"TSS Support Center","announcementHeader":"Support Hours","announcementMessage":"Support hours Monday - Friday from 10AM-6PM US Eastern time. We observe US national holidays.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#313a58","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"11","key":"stp","projectId":10011,"serviceDeskId":11,"name":"Simple Team Pages","description":"<p>Welcome! You can raise a Simple Team Pages request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/11","reqTypes":[{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://tssteam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[11],"key":""},{"id":"15","name":"Submit a new feature / improvement","descriptionHtml":"","callToAction":"Submit a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10498,"iconUrl":"https://tssteam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[11],"key":""},{"id":"16","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Have a question about something? Submit it here.</p>","icon":10472,"iconUrl":"https://tssteam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[11],"key":""},{"id":"17","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://tssteam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[14,15,16]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":11,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"STP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2Nzg3YjQzNi01MmJhLTQwZGUtYjQxOS01YTMwZDhmNGQxMzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM1NzQ3MTUsIm5iZiI6MTc0MzU3MzUxNX0.5hPHbqAa9Xk4Va-IFkJfq3Gdk3TX-AqOqtd9ZeXTqLc","targetCollection":"upload-project-10011","endpointUrl":"https://api.media.atlassian.com","clientId":"6787b436-52ba-40de-b419-5a30d8f4d134","tokenDurationInMins":20}},"reqCreate":{"id":16,"projectId":10011,"form":{"name":"Technical support","descriptionHtml":"","callToAction":"Technical support","intro":"<p>Have a question about something? Submit it here.</p>","instructions":"","icon":10472,"iconUrl":"https://tssteam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"What is your question or general request?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10045","fieldConfigId":"10151","label":"Atlassian Support Entitlement Number (SEN) [optional]","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/11/create/16","requestValidateBaseUrl":"/servicedesk/customer/portal/11/validate/16","calendarParams":{"firstDay":0,"date":"2025-04-02T01:58:35-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2Nzg3YjQzNi01MmJhLTQwZGUtYjQxOS01YTMwZDhmNGQxMzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM1NzQ3MTUsIm5iZiI6MTc0MzU3MzUxNX0.5hPHbqAa9Xk4Va-IFkJfq3Gdk3TX-AqOqtd9ZeXTqLc","targetCollection":"upload-project-10011","endpointUrl":"https://api.media.atlassian.com","clientId":"6787b436-52ba-40de-b419-5a30d8f4d134","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:tss-simple-announcements__tss-simple-announcements-sd-portal-footer-create_request","name":"tss-simple-announcements-sd-portal-footer","html":"<div class=\"ap-container\" id=\"ap-tss-simple-announcements__tss-simple-announcements-sd-portal-footer-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-tss-simple-announcements__tss-simple-announcements-sd-portal-footer-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"tss-simple-announcements\",\n \"uniqueKey\":\"tss-simple-announcements__tss-simple-announcements-sd-portal-footer-create_request\",\n \"key\":\"tss-simple-announcements-sd-portal-footer-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.create_request\", \"title\":\"tss-simple-announcements-sd-portal-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://announcer-addon-jira.tss.io/announcement-panel?view=sd-portal-footer&requestId=&serviceDeskId=11&requestTypeId=16&projectId=10011&projectKey=STP&issueKey=&issueId=&entityType=SD&xdm_e=https%3A%2F%2Ftssteam.atlassian.net&xdm_c=channel-tss-simple-announcements__tss-simple-announcements-sd-portal-footer-create_request&cp=&xdm_deprecated_addon_key_do_not_use=tss-simple-announcements&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIxNGM2OWQyOTU2OWU0ZTAyY2JmMWI5YzA0ODE5YTU3NjQ3NzQ5ZTJjMDg5ZDY2NjhlMzJmYjQ2ZjEwNWQ2MjEyIiwiaXNzIjoiNzViMjJmMTItMDdiYS0zNzRjLTkwYzMtNDAzZDU5MWQxOGFhIiwiY29udGV4dCI6e30sImV4cCI6MTc0MzU3NDQxNSwiaWF0IjoxNzQzNTczNTE1fQ.5_ES1-LuUasIx7q1rVKPmHQonPIstQnE4aX25XTQVE8\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6Ijc1YjIyZjEyLTA3YmEtMzc0Yy05MGMzLTQwM2Q1OTFkMThhYSIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC90c3N0ZWFtLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL3Rzc3RlYW0uYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiU1RQIiwiaWQiOiIxMDAxMSJ9fX0sImV4cCI6MTc0MzU3NDQxNSwiaWF0IjoxNzQzNTczNTE1fQ.tqzSCcTzo3Fqp0Obc88d0mRK6XjJ8u0BTHteMdhRNyg\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://tssteam.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://tssteam.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"STP\\\",\\\"id\\\":\\\"10011\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"STP\\\",\\\"project.id\\\":\\\"10011\\\",\\\"servicedesk.serviceDeskId\\\":\\\"11\\\",\\\"servicedesk.requestTypeId\\\":\\\"16\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://announcer-addon-jira.tss.io\",\n \"hostOrigin\":\"https://tssteam.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}